What to Do Right Now
If you're reading this from your hotel bathroom, here's what helps immediately. Stop eating solid food. Sip small amounts of water or oral rehydration salts (ORS) every few minutes. Don't gulp large amounts. Your stomach will reject it.
Pharmacies in Da Nang sell ORS packets (called "Oresol") for about 5,000 VND. Most hotels keep them at the front desk. If you can't keep even small sips down for several hours, you likely need IV fluids. That's where we come in.
How We Treat Food Poisoning at Your Hotel
Our doctor arrives with a medical kit designed for exactly this situation. Here's what a typical visit looks like:
- Assessment: The doctor checks your vitals, hydration level, and symptoms to rule out anything serious.
- IV fluids: If you're dehydrated (most patients are), we set up an IV drip with saline and electrolytes. This takes 30 to 60 minutes and most people feel noticeably better afterward.
- Medication: Anti-nausea drugs (ondansetron), anti-diarrheal medication, and antibiotics if the doctor suspects bacterial infection.
- Follow-up instructions: What to eat, what to avoid, when to call again, and warning signs to watch for.
The entire visit usually takes about an hour. You stay in bed the whole time.
When to Call Us vs. Go to the Emergency Room
Most food poisoning is miserable but not dangerous. A home visit is the right call if you have:
- Vomiting and diarrhea that started in the last 24 to 48 hours
- Stomach cramps, nausea, or loss of appetite
- Mild dehydration (dry mouth, dark urine, dizziness when standing)
- Fever under 39.5°C (103°F)
Go to the ER or call 115 if:
- You see blood in your vomit or stool
- Your fever is above 39.5°C (103°F) and won't come down
- You haven't urinated in 8 or more hours
- Symptoms have lasted more than 3 days with no improvement
- You feel confused or extremely weak
Common Causes of Food Poisoning in Da Nang
Tourists in Da Nang most often get sick from:
- Street food: Dishes sitting at room temperature for hours. Grilled seafood stalls near the beach are a frequent source.
- Raw shellfish and undercooked seafood: Da Nang is famous for its seafood, but oysters and clams carry high bacterial loads in warm climates.
- Ice in drinks: Most restaurants use factory ice (safe), but some smaller vendors use homemade ice from tap water.
- Unwashed fruit: Pre-cut fruit from street carts is often washed with tap water.
This doesn't mean you should avoid local food. Just stick to busy stalls with high turnover, eat food served hot, and skip anything that's been sitting out.
Recovery Timeline
Most food poisoning clears up in 1 to 3 days. Here's a rough timeline after treatment:
- Hours 0 to 6: IV fluids rehydrate you. Nausea and vomiting usually stop within a few hours of medication.
- Day 1: Stick to clear fluids, broth, rice porridge (called "chao" in Vietnamese). Your stomach needs time.
- Day 2: Gradually add plain foods. Rice, toast, bananas. Avoid dairy, alcohol, caffeine, and spicy food.
- Day 3+: Most people feel close to normal. If symptoms return or worsen, call us for a follow-up.
Insurance and Medical Reports
We provide a full medical report in English with your diagnosis, treatment details, and an itemized receipt. These documents follow international standards and are accepted by major travel insurance providers including Allianz, AXA, Bupa, and Cigna.
Keep your report and receipt. File your claim when you're back home, or start the process from your hotel if your insurer has an app. Most policies cover home doctor visits for acute illness abroad.