How Hotel Doctor Visits Work
You don't need to leave your room. Here's the process from start to finish:
- Contact us through the website form or email with your hotel name, room number, and a brief description of your symptoms.
- We confirm the visit and give you an estimated arrival time. Most doctors arrive within 1 to 3 hours.
- The doctor arrives at your hotel and comes directly to your room. Hotel staff are accustomed to this and will direct the doctor.
- Consultation and treatment happen on the spot. The doctor examines you, explains the diagnosis, and starts treatment if needed.
- Documentation: You receive a medical report and itemized receipt in English before the doctor leaves.
What the Doctor Brings
Our doctors carry a portable medical kit with everything needed for a hotel room consultation:
- Stethoscope and blood pressure monitor
- Digital thermometer and pulse oximeter
- IV fluids, IV setup, and saline solution
- Common medications (anti-nausea, pain relief, antibiotics, anti-diarrheal)
- Wound care supplies (bandages, antiseptic, sutures for minor cuts)
For diagnostic visits, we can also bring portable ECG, ultrasound, and blood test equipment. Let us know when booking so the doctor comes prepared.
Conditions We Treat at Hotels
Hotel visits cover most non-emergency medical issues that tourists face in Da Nang:
- Stomach problems: food poisoning, traveler's diarrhea, vomiting, cramps
- Respiratory issues: flu, cold, cough, sore throat, sinus infection
- Fever from any cause
- Dehydration (treated with IV fluids on-site)
- Skin issues: sunburn, insect bites, allergic reactions, rashes
- Minor injuries: cuts, scrapes, sprains
- General health checks: blood pressure, blood tests, ECG
If the doctor determines you need hospital care, they'll arrange transport and provide a referral letter.
Areas and Hotels We Cover
We serve all 6 districts of Da Nang. Whether you're at a beachfront resort in Son Tra, a boutique hotel in Hai Chau, or an Airbnb in Ngu Hanh Son, we'll come to you.
- Hai Chau (city center)
- Son Tra (beachfront hotels, My Khe Beach area)
- Ngu Hanh Son (Marble Mountains, Non Nuoc Beach)
- Thanh Khe
- Cam Le
- Lien Chieu
Hoi An is about 30 minutes south. We cover Hoi An on request. Just mention it when booking.
Insurance Documentation
Every hotel visit includes a medical report and an itemized receipt, both in English. These documents are formatted for international travel insurance claims.
We've provided documentation accepted by Allianz, AXA, Bupa, Cigna, and many other insurers. Keep your documents and file your claim when convenient. Most policies cover doctor visits for acute illness while traveling.